OneDrive stuck on Processing changes (2024)

You have a OneDrivefile open.

Close the file once you finish editing.

You're syncing a lot of files.

No action required. OneDrive will upload all files, but this may take some time if your internet speed is slow.

Run an internet speed test to make sure the problem is not elsewhere.

You're trying to sync a very large file, such as a compressed ZIP archive, a long video or your Outlook PST or OST offline data files.

Tip:You cannot remove Outlook data files/folders from sync when using Files On-Demand. Outlook needs to be able to access the files on your PC.

You are not signed in.

If you changed your password, OneDrive might need you to sign in again.

You have just signed in, or have just updated your computer.

No action required. OneDrive will eventually re-sync all files, but this may take some time if there were a lot of changes or your internet speed is slow.

Run an internet speed test to make sure the problem is not elsewhere.

Unknown/hiddenfiles causing the error.

Select theOneDrive cloud icon in the taskbar/menu bar to show the list of all files open, being syncedor have recently synced.

Temporary or hidden files may also be blocking sync.

ReadOneDrive status stuck on "Sync pending"for more information.

Something else

If "Processing changes" remains, readUnlink and re-link OneDriveto help reset your OneDrive.

Contact Support
For help with your Microsoft account andsubscriptions, visitAccount & Billing Help.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, selectContact Supportto be routed to the best support option.

Admins
Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contactMicrosoft 365 for business support.