Terms and Conditions: What They Are, What to Include (2023) (2024)

Terms and conditions are the vital details that businesses put in place to ensure that they protect their rights. However, you should also ensure that they are legal, enforceable, and serve their intended purpose. Otherwise, you leave your company exposed to legal liabilities or unwanted consequences.

Rather than leave your contracts to best guesses, check out the information below to learn more about terms and conditions.

What are Terms and Conditions?

Terms and conditions are part of a contract that ensure parties understand their contractual rights and obligations. Parties draft them into a legal contract, also called a legal agreement, in accordance with local, state, and federal contract laws. They set important boundaries that all contract principals must uphold.

Types of legal contracts that contain terms and conditions include:

  • Real estate contracts
  • End-user license agreement (EULAs)
  • Software as a Service (SaaS) agreements
  • Construction contracts
  • Insurance contracts
  • Employment contracts
  • Financial contracts
  • Information technology contracts
  • Freelance contracts
  • Healthcare contracts
  • Service contracts
  • Business contracts
  • Entertainment contracts

Please note, the above list is not exhaustive and there are many more types of legal contracts that could be added.

Several contract types utilize terms and conditions. When there is a formal agreement to create with another individual or entity, consider how you would like to structure your deal and negotiate the terms and conditions with the other side before finalizing anything. This strategy will help foster a sense of importance and inclusion on all sides.

What’s Included in Terms and Conditions

Terms and conditions are very broad in the abstract sense. However, they contain more specific provisions depending upon the contract size, industry, and complexity. You will find that there are standard components included across several types of terms and conditions.

Terms and conditions may include:

  • Intellectual property rights
  • Termination clauses
  • Governing law clause
  • DMCA notice clause
  • Limitation of liability
  • Enforceability clause
  • Arbitration clause
  • Confidentiality clause
  • Indemnification clause
  • Severability clause
  • Definitions clause

Each one of these terms and conditions has a purpose. Some agreements require certain provisions, while others do not. The only way you can be sure about your terms and conditions requirements is by discussing your project with a contract lawyer.

Purpose of Terms and Conditions

The purpose of terms and conditions is to provide a set of instructions for all parties of a contract. They also offer guidance to courts regarding the intent and purpose of the transaction at the time it was created.

Elements of terms and conditions may include:

  • Rights
  • Obligations
  • Duties
  • Roles
  • Responsibilities
  • Consideration
  • Handling disputes
  • Important dates
  • Deliverables
  • Payment terms
  • Limitations

Terms and conditions exist to inform people of their rights when engaging in a business transaction. They carry legal implications of which both parties should be aware. Carefully review all contracts before signing them since many do not let you cancel them without penalty before fulfilling your obligations.

Terms and Conditions vs. Terms of Service

Terms and conditions and terms of service are different. Using them interchangeably will result in legal errors or miscommunications. Avoid this situation by reviewing their definitions separately.

Below, check out the differences between terms and conditions vs. terms of service.

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Terms and Conditions

Terms and conditions refer to the contractual rights and obligations of a party to any contract. They refer to the broader concept of guidelines that parties must follow in an agreement. Your business can create them for any formalized business agreement.

Terms of Service

In contrast, terms of service, also referred to as terms of use, are the eCommerce terms and conditions surrounding the use of a service or application and must comply with the General Data Protection Regulation (GDPR) guidelines. Software companies utilize them more often than other industries. Use terms of service when your company offers a business service, too.

Examples of Terms and Conditions

Terms and conditions are essential for any type of formal relationship. If you want to protect your legal rights, remember to always get it in writing. Otherwise, it’s your accusation against the other party in case a future dispute arises.

Examples of when to use terms and conditions include:

  • Engaging in business with others
  • Working for a company as an employee
  • Selling products to consumers online
  • Organizing a sweepstakes or lottery for participation
  • Selling policies an insurance provider
  • Offering services as a real estate professional
  • Providing services as a construction contractor
  • Building websites for customers
  • Drafting a prenuptial agreement for high net worth couples
  • Lending money or offering services to bank customers
  • Hiring a freelancer through a job talent marketplace
  • Taking people out on adventure excursions commercially
  • Renting out hotel rooms to consumers
  • Including a warranty with a consumer product

There are several reasons to include terms and conditions in a transaction. The rule of thumb is to incorporate them into your deal when providing a service or dealing with a sale in excess of $500. You should also utilize them when required by your industry or professional licensing organizations.

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Getting Help with Terms and Conditions

Your business must write airtight terms and conditions. An effective agreement mitigates the chances of a dispute and costly litigation. Ensure that an attorney drafts and negotiates your contract when getting help with terms and conditions.

These are a few other reasons that you will want to work with an attorney:

Reason 1. Understands Contracts

Poorly drafted contracts don’t perform as intended. Your attorney will review your situation to determine which provisions you should include in your agreement. They can also participate in negotiation discussions with the other party throughout the process if desired.

Reason 2. Guarantees Enforceability

If your terms and conditions are unenforceable, then they don’t serve your purpose. Your attorney has command of relevant contract laws to prevent this predicament from arising. It’s their job to guarantee that you walk away with an enforceable contract.

Reason 3. Knows Contract Law

Terms and conditions are subject to common contract laws. They must also comply with local, state, and federal laws. Whether you operate one or multiple locations, hire an experienced attorney to help you navigate this aspect of your agreements.

Reason 4. Prepared for a Dispute

It’s reassuring when someone understands your business’ legal history. Contract lawyers are also ready to handle a legal dispute if you face one down the road. They can help you renegotiate terms in case things change or fight them out in court.

Avoid Making Legal Mistakes

As you can see, the most proactive way to get legal help is by speak with contract attorneys. It is tempting to use boilerplate templates, but keep in mind that these agreements were created for another business at one point. Avoid inadvertent legal mistakes that can cost you your company by seeking advice from a licensed professional.

Terms and Conditions: What They Are, What to Include (2023) (2024)

FAQs

What should I include in my terms and conditions? ›

Conditions of use/ purchase (eg. age requirements, location-based restrictions) Refund policy/exchange/termination of service and related info. Info related to methods of payment.

What are the terms and conditions and when are they needed? ›

“Terms and Conditions” is the document governing the contractual relationship between the provider of a service and its user. On the web, this document is often also called “Terms of Service” (ToS), “Terms of Use“, EULA (“End-User License Agreement”), “General Conditions” or “Legal Notes”.

What are terms and what are conditions? ›

Hence, the difference between terms and conditions is that the terms of a sale is the broad agreement between the two parties outlining a contractual relationship. The conditions are specific clauses that must be met for the deal to go through successfully.

Can you put anything in the terms and conditions? ›

You can include pretty much whatever you want in your Terms and Conditions agreement. However, there are certain clauses that the courts won't enforce because they are considered to be "unfair" or "unconscionable." Some Terms and Conditions agreements contain an "exclusion of liability" clause.

What happens if you don't agree to terms and conditions? ›

What Happens If Users Don't Agree to Terms and Conditions? If users don't agree to the Terms and Conditions of a website, they're typically not given any access to use it. This is the only way that the site owner can ensure they're saving their platform from people with bad intentions.

What is an example of a condition? ›

For example, a patient's condition in the hospital may be described as good, stable, or serious. Condition may also refer to a normal state with regard to one's health, such as pregnancy, or to a disease, disorder, illness, or injury.

What are the two types of terms and conditions? ›

They set the groundwork and expectations for your relationship with the involved parties. Contracts are made up of two types of contractual terms: expressed terms and implied terms.

What are terms and conditions or policies? ›

A Terms and Conditions agreement spells out how users can interact with your site or service, while a Privacy Policy lets users know how you will interact with their personal information.

What is the end of terms and conditions? ›

A termination clause is a section of a legal agreement (such as a Terms and Conditions agreement) that describes when an account can or will be terminated, such as when the agreed-upon terms are violated or if the user decides to discontinue the relationship (by stopping a subscription service, for example).

Can I copy someone else's terms and conditions? ›

Copyright Issues With Terms and Conditions Agreements

Copying somebody else's Terms and Conditions agreement is potentially a violation of that person's (or business's) copyright. This might seem unintuitive as many of us associate copyright with works of art such as books or movies.

What is another word for terms and conditions? ›

Synonyms: conditions, requirements, prerequisites, rules, small print (informal), regulations, rules and regulations, terms and conditions, details, particulars , specifications, stipulation, proviso, provision , sine qua non.

What makes a term a condition? ›

A condition is a term of the contract that is so significant that it goes to the heart of the transaction—so it is a major term of the agreement. If a condition is breached, the injured party may terminate the contract and claim damages for any loss.

What's the difference between terms and conditions and a contract? ›

Here are some ways you can tell a contract and terms and conditions apart: Terms and conditions can be a whole document by itself or a portion of a contract, but it will never refer to an entire legally binding contract. A contract can be legally binding, but the terms and conditions cannot be binding by themselves.

What is a term in a contract? ›

Contract terms are the different provisions in a contract. Simply put, a contract comprises different provisions or terms that give the contracting parties rights and responsibilities. Contract terms create an obligation on one or all the parties; when a party doesn't comply with a term, there is a breach of contract.

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