GoodRx - Error (2024)

FAQs

Why do pharmacists not like GoodRx? ›

“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.

The prices listed on GoodRx Gold are generally very accurate, and issues are rare.

Predictability. GoodRx's prices “fluctuate frequently — daily, weekly or monthly” the company's website says. So it might be hard to predict what you'll pay and where you'll have to go for your medications from month to month.

Keep in mind that you cannot use GoodRx and insurance at the same time. However, you can use GoodRx instead of insurance or government-funded programs, such as Medicare or Medicaid, to pay for your prescription medications. GoodRx is not insurance.

THE LAWSUIT: A class action securities lawsuit was filed against GoodRx Holdings, Inc. that seeks to recover losses of shareholders who were adversely affected by alleged securities fraud between September 23, 2022 and November 8, 2022.

Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

GoodRx coupons represent prices provided by PBMs. Unlike manufacturer copay cards, GoodRx coupons have no eligibility requirements, no activation step, and no restrictions on how many times the coupon can be used.

When you use a GoodRx coupon or discount, you're choosing to pay the cash price rather than the insurance price for your medication. Payments with GoodRx are considered “out-of-network” expenses. Some insurers may reimburse you for this cost or apply your payment against your deductible.

High-deductible health plans that require patients to pay more out of pocket before coverage kicks in are unfortunately becoming more common, leaving many people exposed to the high cash prices of their prescription drugs. Luckily, a GoodRx coupon can help you save—almost $2,000 per prescription in some cases.

GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.

Is it hard to cancel GoodRx? ›

You can cancel your membership by logging into your account and following the instructions outlined here. There are no fees or penalties to cancel your GoodRx Gold account.

With GoodRx Care, you can easily see a provider for many different health reasons, including erectile dysfunction prescriptions. Both Viagra (sildenafil) and Cialis (tadalafil) can be ordered through GoodRx Care, and no insurance is needed to talk to a provider.

This cut, combined with the lowered price of the prescription, often means that the pharmacy receives little to no profit on the prescription sale (and they sometimes even lose money).

GoodRx is accepted at virtually every one of the 70,000+ retail pharmacies in the United States, Puerto Rico, and the U.S. Virgin Islands — including major chains like CVS, Walgreens, Kroger, Rite Aid, Costco, Walmart and many more! Click here for more information. Who can use GoodRx?

According to the FTC's complaint, GoodRx violated the FTC Act by sharing sensitive personal health information for years with advertising companies and platforms—contrary to its privacy promises—and failed to report these unauthorized disclosures as required by the Health Breach Notification Rule.